Refund Policy

Setup fees cover the design, configuration, and deployment of your system and reflect the work completed before your system goes live. Setup fees are non-refundable once deployment has begun. Deployment is considered to have begun upon receipt of your completed intake form and initial payment. If you cancel before deployment begins, a full refund of the setup fee will be issued within 5-7 business days to your original payment method. Delays caused by missing information, access, or communication from the client may extend deployment timelines and do not qualify for refunds or exceptions under this policy.

Monthly retainer fees cover ongoing system maintenance, monitoring, and support. These fees are non-refundable for the current billing period. Upon cancellation, your system remains fully operational through the end of your current billing period. No partial month refunds are issued.

To cancel your subscription, send written notice to Gonxjose98@gmail.com with your business name and the email address associated with your account. Cancellations require 30 days notice prior to your next billing date. Cancellations submitted with less than 30 days notice will include one additional billing cycle, during which your system remains fully active.

ABS is committed to delivering every system within the stated 3-business-day deployment timeline. In the event that ABS is unable to meet this timeline through no fault of the client, a refund request may be submitted for review. Exception requests must be submitted in writing within 7 days of the missed delivery date. Each request is reviewed individually and resolved with the client's experience in mind.

If you have a question about a charge, please reach out directly before initiating a dispute with your card issuer. Most billing questions can be resolved quickly through direct communication. Billing questions should be raised within 14 days of the charge date. To submit a billing question, email Gonxjose98@gmail.com with your business name, the charge date, the amount in question, and a brief description of the concern.

Billing questions and refund requests: Email: Gonxjose98@gmail.com Business: Automated Business Suites Response time: within 2 business days ABS is committed to resolving any concerns professionally and promptly.